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How yes82 Handles Your Personal Data

At yes82, your personal data belongs to you — we collect only what is necessary to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only as neededTouch 'n Go & GrabPay transaction records protectedYou may request access or deletionMalaysian data law appliesContact us anytime on privacy matters
yes82 How yes82 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send your data-access request, correction notice, or deletion request directly to our privacy team…
Live Chat Support Our live chat is available around the clock on yes82.pro.
Written Request For formal data-subject requests under Malaysian personal data protection law, submit a written request…
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

yes82 applies layered security controls — encryption in transit and at rest, access-role restrictions, and routine security audits — so that your account data stays protected whether you…

Data Encryption

All data transmitted between your browser or app and our servers uses TLS encryption.

Cookie Policy

We use strictly necessary cookies to keep your session active and preference cookies to remember your language and display settings.

Account Security

Two-factor authentication is available on all accounts. We flag unusual login locations and send an alert to your registered email…

Data Retention

We retain active-account data for as long as your account remains open.

Third-Party Sharing

Data is shared only with payment processors, identity-verification services, and fraud-prevention partners under strict data-processing agreements.

Your Rights and Requests

You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion…

Your Questions About Privacy Answered

These are the most common questions we receive about how yes82 handles personal data. If your question is not covered here, reach us directly at [email protected] and our team will get back to you.

We collect your name, email address, phone number, and the payment method details needed to process transactions via Touch 'n Go, GrabPay, Boost dan FPX. We also record device identifiers and session logs for security purposes.

We share data only with payment processors and fraud-detection partners under binding agreements that restrict how they may use it. We do not sell or rent your personal data to advertisers or unrelated third parties.

Transaction records are kept for the period required under Malaysian financial regulations after account closure. All other personal data is deleted once the mandatory retention window ends and there are no outstanding disputes.

Email [email protected] with the subject line 'Data Access Request' from your registered address. We will verify your identity and send you a copy of your stored data within the timeframe required by Malaysian personal data protection law.

Yes. Send a deletion request to [email protected]. We will remove your personal data from active systems once any mandatory retention period under Malaysian law has been met and there are no open account disputes pending.

We use session cookies (required for login), preference cookies (display settings), and optional analytics cookies. You can withdraw consent for analytics cookies at any time via the cookie settings panel on yes82.pro.

Contact us immediately via live chat on yes82.pro or email [email protected]. Our security team will investigate, lock the affected account if needed, and notify you of findings and any corrective action taken.